Our People | Spicerhaart corporate
Reviews from Haart employees about Haart culture, salaries, benefits, work-life From the beginning I was welcomed to a supportive team wanting the best for . Property Manger (Former Employee) – Colchester, Essex – 26 November in it can be very competitive to get your jobs completed on time to meet targets. Our Colchester estate agents also support you further with information and advice Meet our Colchester estate agent team Patrick was professional throughout and communication was excellent from a well briefed professional team. Spicerhaart the largest and most successful independent estate agency group in Europe. Branch: Colchester, Colwyn House Sheepen Place I will pass this onto the team for you, Thanks for choosing Miller Metcalfe. . some of the lies they had been telling us and the landlord when we got to meet the landlord at the .
Seller Testimonial It's been a pleasure dealing with you Conor, it's been a pleasure dealing with you and communication has been great; you have kept me fully up to date along the way so big thanks for that. Thank you so much.
Friendly and attentive I have to say I have been very impressed with haart Colchester, they have been very professional throughout the process and all staff have been friendly and attentive.
Dan, Steven and Conor are a credit to your business. Ms C Worrow, June Seller Testimonial We are delighted we chose to sell through haart Daniel, thank you; and thank you very much for all of your support. I have been very impressed throughout by your commitment and, am delighted we chose to sell though haart.
Mr C, June Seller Testimonial Exceptional professional service throughout Please thank your team and especially Conor for the exceptional professional service I have received from him and the team throughout the selling process. I believe Conor handled things very well and kept me fully informed at all times, I really cannot thank him enough for all he has done.
Robert Spivey, May Seller Testimonial Remained professional, patient and understanding We are emailing with regard to our recent sale and purchase. We first encountered haart when I received a knock at the door promising us that haart was the right agent to choose for our sale. We were so impressed and promptly changed from the agent we were with. There in, we dealt with Conor. Every time we rang we were met with a polite and empathic person. He seemed keen to help us and to see we got the very best service.
I'm certain that no-one predicted that the sale would take so long but throughout Conor kept a sympathetic ear and ensured that we were informed throughout the ordeal. I say ordeal because it was a stressful time for us but again we knew we could rely on Conor to keep us and indeed our anxious buyers calm.
At all times he remained professional, even when emotions were fraught and went above and beyond to ensure a successful outcome, chasing up other agents and solicitors. We're positive that without his assistance we wouldn't be happy in our beautiful home now. So, thank you to the Colchester team but in particular to a very patient and understanding man. I would definitely recommend haart because of him. My house was sold within a couple of months, but unfortunately our purchase fell through.
When we found another property to purchase, the chain fell apart a further four times, finally completed at the start of February. At the beginning of what became an epic journey of moving house, Gemma and Patrick managed all of my house viewings and chasing up buyers and vendors in the chain. Responses were always quick and extremely efficient and I was made to feel very valued as a customer.
As time went on, Conor took over my sales progression and I can honestly say I have never met anyone working in a service industry who works as hard as this man. He picked up my case right at the point where the whole ordeal was becoming extremely frustrating and he made me feel like I was his only client.
He called every Tuesday, without fail, to give me an update after having spoken to every agent in the chain. He, very assertively, applied pressure to other agents when long periods passed without any news, meaning that I didn't have to call them or get concerned.
Ultimately, despite the fact that I was in the middle of the chain, I felt as though Conor was organising the whole of the chain.
Without him I honestly believe we would still be waiting around for other people to get things done and I am sure my buyer would have pulled out by now. I am thoroughly impressed with Colchester haart; you earned every penny. I have dealt with various members of staff during the sales process and received a consistently brilliant experience from all of them, but have predominantly dealt with Conor and would like to offer some feedback based on my experience.
Since the word go, I have found Conor to be a helpful, sincere and professional gentleman who has very tactfully dealt with my stress and, on one occasion tears, due to the frustration of my sale not going smoothly. He is always very pleasant and courteous and I easily struck up a good rapport with him which enabled a smooth working relationship. I found him to be a genuine person who never fobbed me off and at no point made me feel like just another customer.
He was always honest about the stage at which the sale was at and, during the period that my flat was on the market, he managed my expectations realistically and always delivered what he said he would. I'd also like to mention that when the flat was up for sale I was heavily pregnant and Conor was always mindful of that, respected my needs and wishes and worked around what made me happy and comfortable with regards to viewings, often accompanying prospective buyers to a viewing when it was after hours or not necessarily convenient for him.
From a personal point of view that was a priceless level of customer service and empathy delivered on his part.
Wivenhoe Estate Agents
He's a total credit to you and based on my experience with Conor, I will recommend haart to anybody I encounter that is looking to buy or sell. Really hard work put in I would just like to thank you and Conor for all of your hard work that you have put in to sell my property. Conor has been just fantastic throughout the sale, chasing up the buyers solicitors when they were dragging their feet.
Whenever Conor was not in you did all you could to sort any problems out as well as negotiating the purchase of our new property. So once again thank you for all you have done it was a fantastic service. Having never used haart before, I was pleased with the service received from day one. Unfortunately, it was a very long process, no fault of haart, due to various issues at the top of the chain.
During this time there was a change of staff in the office which resulted in Conor answering the phone to me a bit irate as I had to re explain the situation from scratch. Conor immediately took ownership and assured me that he would be dealing with the file and would be the person to contact.
I am so happy I cannot tell you how much and I wouldn't be here if it wasn't for you and all you efforts. So thank you Carly for everything.
Haart Employee Reviews
Evonne Bailey, February Tenant Testimonial Head and shoulders above other agents Further to our current search for a suitable rental property in Colchester, I wanted to let someone at haart know about our experience this week. The move to Colchester has been a very sudden development for us and we were not able to make any advance arrangements to view properties. On the way up to Colchester from Surrey, I began to call agents to see if we could arrange viewings for the same day.
We called haart and were put through to Connor. I have now spoken and dealt with six agents in all over the last three days. I can safely say that Connor was head and shoulders above the others in terms of his helpfulness and professionalism.
Connor was able to arrange a number of viewings, was one of the only agents to call back when he said he would and was prompt at arriving at any meeting or in following up any request that we made. We had some very poor experiences from other agents whilst in Colchester and Connor managed to single-handedly regain some credibility for the profession in our eyes. Connor was cheerful and enthusiastic throughout our dealings with him.
Contact haart - Letting Agents in Colchester - Lettings
We eventually saw three properties in the Oriel House block where we have decided to locate and we only chose to return to view another unit there because he had been such a help to us earlier that day. Obviously the units themselves either appeal or not, but there is no doubt that Connor is the only reason we took the last viewing that then turned out to be decisive. Please convey our thanks to him from us both and if you operate a staff reward scheme, please enter his name there immediately.
I will always recommend them and use you in the future. Denny was just fantastic, he couldn't have been more helpful. My situation was a little bit awkward I knew it was going to be a tough job to find me a property, but Denny managed it almost over-night.
Not once did I have to phone or chase anything up, Denny kept me up to date and informed every step of the way. At the start of my search for a property to rent, I must have phoned about 20 lettings agents, most of whom did not even take my phone number down and couldn't get me off the phone quick enough. When I got through to Denny it was so refreshing to speak to someone who genuinely wanted to listen and help, he spoke to me with respect, compassion and understanding, He listened to what I needed and got it done for me immediately.